Natomas Family Practice
Family practice physician · Sacramento
2410 Del Paso Rd, Sacramento, CA 95834
About
Located at 2410 Del Paso Rd in Sacramento, Natomas Family Practice serves as a local healthcare provider offering primary care services to the community. The clinic features a team of physicians, including Dr. Hwang and Dr. Lau, who are frequently noted by patients for their attentive, knowledgeable, and personable approach to medical care. In addition to standard family medicine, the practice provides various aesthetic services, such as skin rejuvenation and laser treatments. The patient experience at the clinic is varied. Many individuals express high satisfaction with the quality of medical attention they receive, often highlighting the doctors' willingness to listen and provide thorough explanations regarding health concerns and test results. Conversely, some patients have reported challenges regarding administrative operations, specifically noting difficulties in reaching the office by phone and occasional frustrations with the billing process. While the clinic continues to be a primary destination for many families in the North Natomas area, prospective patients may find a range of perspectives regarding the balance between the clinical care provided and the administrative support offered by the office staff.
What clients say
Patients generally express high satisfaction with the medical care provided by Dr. Hwang and Dr. Lau, citing their attentiveness and expertise. However, the practice is frequently criticized for poor administrative communication, difficult phone access, and inconsistent billing practices.
Strengths
- Attentive and knowledgeable physicians
- Effective medical care
- Responsive patient communication
Weaknesses
- Difficult to reach by phone
- Unresponsive front office staff
- Unexpected billing issues
- Inconsistent appointment scheduling
Best for
Patients seeking personalized, high-quality care from specific physicians who are willing to navigate significant administrative and communication challenges.
Opening hours
- Friday
- 8 AM–12 PM, 1:30–5 PM
- Monday
- 8 AM–12 PM, 1:30–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–12 PM, 1:30–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–12 PM, 1:30–5 PM
- Wednesday
- 8 AM–12 PM, 1:30–5 PM
Contact
- 2410 Del Paso Rd, Sacramento, CA 95834
- (916) 928-0856
- www.natomasfamilypractice.com