Active Life Medical Products
Medical supply store · Sacramento
3030 Arden Wy, Sacramento, CA 95825
About
Located at 3030 Arden Way in Sacramento, Active Life Medical Products operates as a medical supply store serving the local community. The business provides a variety of equipment and supplies, including items such as diapers and mobility aids, often coordinating with insurance providers to facilitate deliveries for their clients. The company’s reputation among local patrons is notably varied. Some customers report positive experiences, highlighting staff members who are professional, attentive, and willing to go out of their way to ensure products reach those in need. These clients often appreciate the friendly service and the convenience of having supplies delivered directly to their homes. Conversely, other experiences reflect significant challenges, with some customers citing issues regarding inconsistent delivery schedules, communication difficulties, and concerns over the level of support provided for equipment maintenance. While some individuals find the team helpful and responsive to their questions, others have expressed frustration with administrative processes and the quality of service received during difficult personal circumstances.
What clients say
Customer experiences are highly polarized, with some users praising the staff's helpfulness and responsiveness while others report significant issues with service consistency and order accuracy. Negative feedback highlights concerns regarding unprofessional conduct, poor communication, and difficulties with equipment maintenance and supply fulfillment.
Strengths
- Friendly and helpful staff
- Responsive customer service
Weaknesses
- Inconsistent delivery and shipping
- Incorrect supply orders
- Poor communication regarding service
- Difficulty with equipment repairs
Best for
Individuals seeking insurance-covered medical supplies who prioritize friendly interaction over consistent logistical reliability.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–5 PM
Contact
- 3030 Arden Wy, Sacramento, CA 95825
- (209) 943-2118
- activelifemed.com