Business listingSacramento
Medical supply store

Apria Healthcare

Medical supply store · Sacramento

2.6572 {count} reviews

1450 Expo Pkwy D, Sacramento, CA 95815

Apria Healthcare

About

Located at 1450 Expo Pkwy D in Sacramento, California, Apria Healthcare provides home health care services to the local community. The company specializes in supplying medical equipment, including respiratory devices such as CPAP and BiPAP machines, oxygen concentrators, and mobility aids like walkers and hospital beds. Their operations are designed to support patients who require ongoing medical care and equipment within their own homes. The experience for those utilizing these services in Sacramento has been varied. While some patients report receiving high-quality, functional equipment that arrives as scheduled, others have encountered significant challenges regarding the coordination of deliveries and the clarity of the billing process. Communication remains a frequent point of discussion, with some clients noting difficulties in reaching local staff or navigating the complexities of insurance-covered equipment orders. While individual interactions with dedicated staff members have provided relief for some, the overall service experience often hinges on the consistency of administrative support and the reliability of the delivery logistics managed through this facility.

What clients say

Customer experiences with Apria are highly polarized, with significant dissatisfaction regarding administrative processes, communication, and delivery reliability. While some patients report satisfaction with the quality of medical equipment and occasional positive interactions with specific staff members, many others report severe frustration with billing errors, unfulfilled delivery promises, and difficulty reaching competent support.

Strengths

  • High quality medical equipment
  • Helpful individual staff members

Weaknesses

  • Unreliable delivery scheduling
  • Difficult to understand phone support
  • Inaccurate billing and insurance processing
  • Incompetent customer service representatives
  • Failure to return customer calls

Best for

Patients who prioritize equipment quality and are prepared to manage complex administrative and communication challenges independently.

Opening hours

Friday
8:30 AM–5 PM
Monday
8:30 AM–5 PM
Sunday
Closed
Tuesday
8:30 AM–5 PM
Saturday
Closed
Thursday
8:30 AM–5 PM
Wednesday
8:30 AM–5 PM

Contact

Apria HealthcareSacramentoMedical supply store