National Seating & Mobility
Medical supply store · Sacramento
1650 Tribute Rd, Sacramento, CA 95815
About
Located at 1650 Tribute Rd in Sacramento, National Seating & Mobility operates as a medical supply store dedicated to providing mobility equipment, including power wheelchairs and scooters. The facility serves as a point of contact for individuals seeking to regain independence through specialized mobility solutions. Staff members at this location are often involved in evaluating patient needs, explaining insurance coverage, and assisting with the setup and adjustment of equipment to ensure user comfort. The experience for clients at this Sacramento branch appears to be notably varied. Some individuals report positive interactions, highlighting the professionalism, patience, and kindness of specific staff members who guided them through the evaluation and delivery processes. Conversely, other clients have expressed significant frustration regarding communication challenges, citing difficulties in reaching the local office, long wait times for equipment, and delays in scheduling repairs. These conflicting accounts reflect a wide range of experiences, from those who feel well-supported in their journey toward increased mobility to those who have faced substantial obstacles in securing the equipment they require.
What clients say
Customer experiences at National Seating and Mobility are highly polarized, ranging from praise for helpful, patient staff to severe frustration regarding communication and delivery delays. While some clients report successful equipment acquisition and professional guidance, many others describe significant difficulties with unresponsive phone lines and long-term order mismanagement.
Strengths
- Patient and helpful staff
- Clear explanation of processes
- Professional in-person interactions
Weaknesses
- Unresponsive to phone calls
- Significant delivery and repair delays
- Lack of follow-through on orders
- Poor communication from staff
Best for
Individuals seeking in-person consultations and equipment demonstrations from staff members who provide hands-on guidance.
Opening hours
- Friday
- 8 AM–12 PM, 1–5 PM
- Monday
- 8 AM–12 PM, 1–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–12 PM, 1–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–12 PM, 1–5 PM
- Wednesday
- 8 AM–12 PM, 1–5 PM
Contact
- 1650 Tribute Rd, Sacramento, CA 95815
- (916) 383-8501
- locations.nsm-seating.com/ca/sacramento/1650-tribute-road