Primary Care & OBGYN - Mercy Medical Group - Natomas, Sacramento
Obstetrician-gynecologist · Sacramento
4400 Duckhorn Dr #100, Sacramento, CA 95834
About
Located at 4400 Duckhorn Drive in the Natomas area of Sacramento, Mercy Medical Group provides primary care and OBGYN services to the local community. The clinic offers a range of medical support, including routine preventive care, pediatric visits, and gynecological health services. Patients visiting this location have access to a team of physicians and nurse practitioners who manage patient health, coordinate specialist referrals, and handle essential medical procedures such as blood work and immunizations. The patient experience at this facility has been notably varied. Some individuals have praised the medical staff, particularly highlighting the professionalism, kindness, and thoroughness of specific doctors and nurses during procedures and routine appointments. Conversely, other patients have reported significant challenges regarding administrative operations. Common concerns cited by visitors include difficulties with phone communication, long wait times for appointments and referrals, and occasional friction with front-office staff. While some patients appreciate the convenience of the clinic’s location and the quality of care provided by individual practitioners, others have expressed frustration with organizational consistency and the scheduling process.
What clients say
Patient experiences at this medical group are highly polarized, with significant praise for specific doctors and clinical staff contrasted by widespread frustration regarding administrative operations. Many patients report severe difficulties with phone communication, appointment scheduling, and the referral process.
Strengths
- Engaging and thorough doctors
- Clean and pleasant facility
- Friendly front desk staff
Weaknesses
- Long hold times on phone
- Difficulty scheduling appointments
- Poor communication regarding referrals
- Frequent appointment cancellations
- Unprofessional or rude staff
Best for
Patients seeking care from specific, highly-regarded physicians who are willing to navigate significant administrative and communication challenges.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–5 PM
Contact
- 4400 Duckhorn Dr #100, Sacramento, CA 95834
- (916) 575-8000
- www.commonspirit.org/find-a-location/primary-care-obgyn-mercy-medical-group-natomas-sacramento-2754