Elk Grove Urgent Care
Urgent care center · Sacramento
9045 Bruceville Rd, Elk Grove, CA 95758
About
Located at 9045 Bruceville Rd in Elk Grove, Elk Grove Urgent Care serves as a local facility for patients seeking medical attention for non-emergency health concerns. The center is designed to provide an alternative to the emergency room for those needing prompt care, offering services that range from routine physicals and workplace testing to the treatment of common ailments like ear infections or eye irritations. Patient experiences at this location vary significantly, reflecting a wide spectrum of perspectives regarding the quality of care and administrative efficiency. Some visitors report positive interactions, highlighting instances of attentive and professional service from specific staff members and nurse practitioners who take the time to explain treatments clearly. Conversely, other patients have expressed frustration regarding long wait times, challenges with the billing and insurance verification process, and concerns about the professionalism of the front desk staff. As with any medical facility, the quality of the experience can depend on the specific circumstances of the visit and the individual staff members on duty.
What clients say
Patient experiences at this urgent care are highly polarized, with some reporting efficient, compassionate care while others describe significant issues with staff conduct, billing errors, and long wait times. The facility receives both high praise for specific staff members and severe criticism regarding administrative professionalism and medical thoroughness.
Strengths
- Efficient, quick service
- Compassionate, informative medical staff
Weaknesses
- Long wait times
- Unprofessional front desk staff
- Inaccurate billing and insurance issues
- Dismissive medical consultations
Best for
Patients seeking quick, routine workplace tests or simple medical needs who are comfortable with fluctuating wait times.
Opening hours
- Friday
- 9 AM–8 PM
- Monday
- 9 AM–8 PM
- Sunday
- 9 AM–8 PM
- Tuesday
- 9 AM–8 PM
- Saturday
- 9 AM–8 PM
- Thursday
- 9 AM–8 PM
- Wednesday
- 9 AM–8 PM
Contact
- 9045 Bruceville Rd, Elk Grove, CA 95758
- (916) 479-9110
- elkgrove-urgentcare.com